Animal Control & Burnaby SPCA

Starting February 1, 2024, the City will provide animal control services related to bylaws. This change will improve service levels and enable the City to better focus enforcement efforts in parks and other public spaces, and allows the Burnaby SPCA to better focus on animal welfare issues. 

Learn about all the animal-related services we offer and how to report animal abuse or lost pets

Animal control services provided by the City

Animal control bylaws ensure our residents and animals remain safe and healthy. The City provides animal control services and enforces related bylaws for the following issues:  

  • minor animal welfare concerns, barking dogs, dog bite and attacks
  • assistance with stray animals
  • removing dead animals from streets or public areas

To report any of the above, fill out the form linked below or contact us at 604-294-7944. The animal control office is available to take your calls 7 days a week, from 9 am-5 pm. 

Report an animal control incident

Animal Control Office
Outside office hours, call Burnaby RCMP non-emergency

The Burnaby SPCA services

The Burnaby - British Columbia Society for the Prevention of Cruelty to Animals (Burnaby SPCA) focuses on animal welfare including operation of an animal shelter. Services include: 

  • care for stray or unhoused animals
  • takes in surrendered animals
  • adoptions
  • lost pets
  • concerns about abuse or cruelty to animals

Visit the BC SPCA Burnaby website for more information.

Kitten or cat rebate

Burnaby offers a $15 rebate when you spay or neuter your kitten or cat. To get the refund, bring your cat's spay or neuter certificate to the Burnaby SPCA along with proof of your Burnaby residency. Each household can only apply for a maximum of 2 rebates.

If you can't go to the Burnaby SPCA in person or need more information, you can call the Licence Office at 604-294-7320 or email [email protected].

BC SPCA Burnaby Community Animal Centre
Animal Help Line (Toll free)
Emergency Line (5:30 pm to midnight)

Dead birds
Mosquitoes can transmit West Nile virus from birds to people. Although the virus isn’t transmitted from animals to humans, avoid handling dead birds with your bare hands. If you find a dead bird with a leg band, record the letters and numbers and contact the Ministry of Environment at 1-866-431-2473.

For more information on West Nile virus, contact HealthLinkBC or the BC Centre for Disease Control.

Questions and answers

Small deceased wild animals can be buried or bagged and put in the garbage. For larger animals on private property, you may need to contact a waste removal company for help.

Please complete our online form. An animal control officer will contact you.

If the owner’s information is on the tags and you are comfortable contacting them directly, please feel free to do so!

Most cats will come down on their own, if given time to calm down, and once they feel safe. If you’re cat hasn’t come down, after a day, we recommend contacting a professional arborist. 

We’re so sorry to hear your dog/cat/small animal is missing. The BC SPCA has some great resources on its website if you’ve lost your pet. You can also call the BC SPCA Animal Helpline team at 1-855-622-7722 for guidance or check with your local BC SPCA animal centre to see if your pet has been brought in.

To pick up an animal that was brought in by animal control, please visit the BC SPCA Burnaby animal centre between 9 am-5:30 pm Monday to Friday or from 9 am-5 pm on weekends and be prepared to show proof of ownership and pay any applicable fees.

Call 911 in the case of any situation where there is an immediate risk to public safety or another animal.

For assistance with injured or orphaned wildlife, you can reach out to the following:

In addition to the resources listed above, the BC SPCA’s Animal Helpline team is trained to help assess situations involving pets and wildlife. Anyone with questions or in need of guidance can call: 1-855-622-7722. 

You may also find the following resources from the BC SPCA helpful:

The BC SPCA can provide support between 5:30 pm and midnight through their night emergency line: 604-879-7343.

The City of Burnaby and the BC SPCA is committed to serving animal welfare needs in the community. We’re working together to ensure a smooth transition of animal control work to ensure no animals are negatively impacted. 

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