Parking in Burnaby

Parking enforcement and reporting issues: Starting in Spring 2026, we’re increasing parking enforcement across Burnaby to improve safety, accessibility, and fairness. You may see more bylaw officers on the street, particularly in school zones, construction areas, major roads and the four town centres. This change does not introduce new parking rules or higher fines, only enforces existing regulations more evenly across the city. Our goal is safer streets and better access to parking.

Parking ticket scam alert: The City of Burnaby does NOT issue parking tickets via text message or email. Do not click on links in these messages. Official tickets are placed on your vehicle or sent by mail. Payments are only accepted through our website or in person. Report scam messages to the Canadian Anti-Fraud Centre to help government agencies learn more about the nature of these incidents. If you’ve lost money to fraud and live in Burnaby, report it by calling the Burnaby RCMP non-emergency line at 604-646-9999.

Learn about residential parking, how to report parking problems, how to pay parking tickets online–and more.

The City of Burnaby manages parking to support residents, businesses, commuters and visitors, and to keep traffic moving safely. Parking rules and regulations are set on street signs and City bylaws, including Street and Traffic Bylaw No. 4299 and Parking Meter and Electric Vehicle Charging Meter Bylaw No. 14106.

Report a parking problem

When possible, include the vehicle’s licence plate number, make, colour and a photo.

Residential street parking

Street parking is public and available on a first come, first served basis, unless signs indicate otherwise.

  • Burnaby does not offer Residential Parking Only permits, except near Burnaby General Hospital.
  • Street parking spaces cannot be reserved with cones, pylons or other objects.
  • Visitors and non-residents may park in legal parking spaces for up to 3 hours between 8 am and 6 pm.
  • The 3 hour limit is not enforced against residents on the same block, to allow neighbours to share parking.

Trucks, RVs and oversized vehicles

Additional restrictions apply to larger vehicles:

  • Trucks with a gross vehicle weight (GVW) over 11,800 kg may not park on streets that are not designated truck routes.
  • Vehicles with a GVW over 3,636 kg, trailers, RVs, campers and mobile homes may only park on the street for up to 2 hours between 1 am and 6 am.

Metered parking

You can pay to park at more than 2,000 parking meters in the city with the free PayByPhone smartphone app.

Benefits include:

  • No more expired meters. Add more time without returning to your vehicle.
  • Get reminders before your time on the meter expires.
  • View the full history of your parking receipts.

Parking tickets

You can pay your parking ticket online through the City of Burnaby portal. You can pay securely and easily using your credit card (VISA, MasterCard and American Express). Keep either the ticket/bylaw notice number or your licence plate number handy.

You may be issued a ticket for several reasons, including parking:

  • without paying at a meter
  • your RV, camper or trailer on a street
  • on the street outside approved hours
  • too close to a stop sign or crosswalk (less than 6 m), fire hydrant (less than 5 m) or in a bus zone
  • too far from the curb (more than 30 cm)
  • on the same side as a school between 8 am and 5 pm
  • for advertising, wrecking, storing or repairing
  • more than 3 motorcycles in a metered space
  • where it's prohibited

Disputing a parking ticket

If you want to dispute a parking ticket, do so before paying your ticket within 14 days of the issuance date. You can file your dispute online. For information on the dispute process, visit the dispute a ticket page.

Towed vehicles

If your vehicle has been towed by the City, you can claim it at one of Mundie's Towing and Recovery lots, located at 6938 Kingsway Ave or 5917 Thorne Ave. Call Mundie's first at 604-526-9677 to confirm your vehicle is in one of these lots.

Have questions? Contact us:

  • To request parking bylaw enforcement, fill out our online form or call 604-294-7944. 
  • For parking ticket-related questions, call 604-294-7630.
  • If you're unable to pay a parking ticket online, call Revenue Services at 604-294-7934.
  • Having problems with payment by PayByPhone? Contact PayByPhone 24 hour customer support at 1-877-610-2054.
  • For all other queries, contact 604-294-7944 or email [email protected].

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