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November 19: Planned Outage of Websites and Online Services for Maintenance

Posted November 17, 2017

On Sunday, November 19 from 2:00-5:00 AM, the following websites and online services will not be available while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.

  • WebReg - program registration for recreation and arts activities
  • eAgenda - agendas, minutes, reports for Council, Board, Committee and Commission meetings
  • BurnabyMap and BurnabyMap LITE - interactive mapping applications
  • Dog Licences - renewals
  • Portal Login - for tenants of city owned properties and city employees
    (This service will be restored at 7:00 AM Sunday, November 19)

Note: From 7:00-11:00 AM Golf Tee Time Bookings and Pay Tickets (parking and bylaw tickets) will not be available while system maintenance is performed.

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Parking Tickets

If you were issued a parking ticket, you have two options on what to do next. Pay the Ticket, or Dispute the Ticket when appropriate.

Municipalities require parking enforcement to maintain legal parking, regulate traffic movement and to ensure the public safety.

This page gives some information on why you may have received a ticket while parked in Burnaby.  To report illegal parking, learn more about parking restrictions or requesting lane space please visit our Parking FAQ.

Issued a Ticket?

If it wasn't explained on your ticket, the reason why can be found inside one of:

For all overdue unpaid Violation Notices (tickets) that go undisputed or are upheld after Adjudication will go to a Collection Agency. Violators with multiple outstanding unpaid tickets may be towed without notice.

Common Violations

The following violations are also outlined in the Bylaw documents linked just above. You could get a ticket for:

  • Parking without payment at a meter 
  • Got an RV, camper or trailer? Parking is restricted on street
  • Parking on a street outside approved stop times
  • Park too close to a stop sign or crosswalk (six metres), Fire Hydrant (five metres) or in a bus zone
  • Being too far (greater than 30 centimetres away) from the curb
  • Parking same side as school 8 AM – 5 PM  
  • Parking for advertising, wrecking, storing, or repairing
  • Having more than 3 motorcycles in a metered space
  • Parking where stopping or parking is prohibited
  • Bylaw Adjudication

    Bylaw AdjudicationMoreFind out more on the new dispute process.
  • Pay a Bylaw Violation Notice

    parking meterMore Pay your bylaw violation notice online.