Be aware of impersonation scams
Impersonation scams may involve emails, letters, phone calls or websites that appear legitimate but are designed to trick individuals or businesses into sending money or sharing sensitive information. These scams often use official looking logos, familiar names and urgent language to pressure recipients into acting quickly. Learn how to protect yourself.
Apply for your permits
Find all the information you need to apply for your permits below. Can't find what you're looking for? Visit our related links or contact the department directly for assistance.
Need to pay an invoice?
Pay your building, engineering and planning invoices online by credit card on invoices.burnaby.ca.
Check for unclaimed funds
The City may hold unclaimed funds such as refundable deposits or account adjustments from individuals, businesses or developers. View our unclaimed funds database.
If you have a Protected Tree on your property, you can apply for a permit to remove it.
Contact us
| Department | Phone | |
|---|---|---|
| Building Permits | Phone
|
[email protected] |
| Engineering General Inquiries | Phone
|
[email protected] |
| Fire Administration Office | General inquiries
Fax
|
[email protected] |
| Planning General Inquiries | Phone
|
[email protected] |