Snow and Ice Control

Discover how the City prepares for winter and what you can do to stay safe in the snow

Report an issue

Snow and ice-covered sidewalks and multi-use paths:

[email protected]
Phone: 604-294-7460

Emergencies, such as hazardous conditions, downed trees, potholes and localized flooding:

Phone: 604-294-7200.

Hazardous conditions in a park or a trail, parking lots at a park or City facility and on sidewalks bordering a park or City facility:

[email protected]
Phone: 604-294-7206 
Monday-Friday: 7 am-3:30 pm

Missed garbage and recycling collection or items not picked up or damaged bins:

[email protected].
Phone: 604-294-7972

For general enquiries:

[email protected].
Phone: 604-294-7460

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