FAIR Play Program

Supporting residents so they can enjoy a healthy and active life

The City of Burnaby is committed to providing equitable access to parks, recreation and culture for all residents, regardless of financial circumstances. 

New! FAIR Play Program

Effective March 1, 2024, The Recreation Credit Program has been replaced with the new FAIR Play Program. Watch this page for updates as we transition to the new program.

Effective March 1, 2024 the Recreation Credit Program has been replaced with the new FAIR Play Program to provide greater financial assistance and inclusion opportunities for Burnaby residents. The key changes are noted below:

Recreation Credit Program (old) FAIR Play Program (new)
$250 credit per person for registered activities/passes $250 credit per youth, adult or senior for registered activities/passes
  $500 credit per child for registered activities/passes
  Annual Be Active Pass per person

How to apply

The FAIR Play Program will have a simpler process with multiple options to apply that reflect the diversity of our Burnaby residents. 

To qualify, you must live in Burnaby and meet the one of the following: 

  • You receive government income assistance (federal or provincial).
  • You meet the income criteria outlined on the application form below.
  • You are a child with a disability. 
  • You are a Canadian Ukraine Authorization for Emergency Travel (CUAET) applicant or a privately sponsored refugee. 
  • You have an agency referral from a trusted partner. 

Please note: As we transition to the new FAIR Play Program, we will provide updates on this webpage. During the transition, you can continue to apply or renew your recreation credit using the forms below: 

Getting started - using your FAIR Play Credit

Once your application is approved, you'll receive a confirmation letter with your FAIR Play Credit information.

Please note: The FAIR Play Program is meant to help towards the cost of some of your recreation activities. You are responsible for any costs not covered by your FAIR Play Credit.

Programs you can register for

View eligible programs and activities you can pay for using your FAIR Play Credits.

Please note: There are a few programs that aren't eligible for FAIR Play Credit use–golf, personal training, birthday parties and drop-ins.

View your credit online

You can use your FAIR Play Credit online when enrolling in an activity or purchasing a membership. Log in to your WebReg Account using the email included on your application. If you did not include an email, contact the FAIR Play office to set one up at [email protected] or visit/phone a recreation or culture facility.

Once signed into your online WebReg account, at the bottom of Payment and Order Management, select Financial Assistance Programs List to view your credit balance and expiry date. After selecting an activity and participant, the Apply FAIR Play Credit to this registration check box automatically applies to the balance owing or uncheck the box if you do not wish to use FAIR Play Credit. If the cost of registration isn’t fully covered, you’ll be prompted to pay the balance with a credit card. 

What happens when it expires?

You can apply for and receive the FAIR Play Credit once a year–and it's valid for a year. Any unused credit will be removed from your account when it expires.

Please note: The FAIR Play Credit has no cash value; refunds on purchases using the FAIR Play Credit will be returned to your FAIR Play Credit account.

Have questions?

If you have questions about your existing recreation credit or about the new FAIR Play Program, call our helpful program staff.

Phone: 604-320-2227
Email: [email protected]

Related Information

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