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Property Taxes & Utilities

2021 Utility Notice

Utility Notices will be mailed in early February. To be eligible for the discounted amount, all fees must be paid in full on or before Monday, March 15, 2021, whether or not you have received a bill. Payments received after this date will not be eligible for the discounted amount. Learn more »

City Hall In-Person Visits Suspended Until Further Notice

Due to the COVID-19 pandemic, there is no in-person access to City Hall until further notice. Please review the additional ways to pay your utility notices, as in-person payment is currently unavailable. Thank you for your understanding. 

My Property Portal

Access your Burnaby utility charges and property tax information all in one place. View your balances, payments, receive notices and bills via email and more!

Utility Charges

Utility bills are sent at the beginning of February each year.

Property Tax

Property Tax bills are sent at the end of May each year.

Home Owner Grant

Starting January 1, 2021 municipalities will no longer accept retroactive (2020) or current year (2021) Home Owner Grant applications. For more information please visit

Change of Address

If the mailing address on your Property Tax bill is incorrect, please complete and submit the Change of Address Area 10, Jurisdiction 301 form directly to BC Assessment.

It is important to keep your address current for property assessment and taxation purposes.

Contact the Tax Office

Phone 604-294-7350
Fax 604-294-7153
Tax Office, Revenue Services
First floor of City Hall
4949 Canada Way
Burnaby, BC  V5G 1M2
Monday-Friday, 8:00 AM-4:45 PM