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COVID-19 Impacts in Burnaby

  • View updates on impacts to Burnaby programs, services and facilities 
  • To report a business that is not in compliance with current provincial health orders, please email covid19@burnaby.ca
  • Questions on how COVID-19 impacts Burnaby programs, services and facilities?
    Read our Frequently Asked Questions, phone our call centre at 604-294-7878, 9am-4pm, Monday-Friday (closed statutory holidays), or email covid19@burnaby.ca
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Property Taxes & Utilities

City Hall In-Person Visits Suspended Until Further Notice

Due to the COVID-19 pandemic in-person visits to City Hall are suspended until further notice. Learn more »

My Property Portal

Access your Burnaby utility charges and property tax information all in one place. View your balances, payments, receive notices and bills via email and more!

Property Tax

Property Tax bills are sent at the end of May each year.

Home Owner Grant

Starting January 1, 2021 municipalities will no longer accept retroactive (2020) or current year (2021) Home Owner Grant applications. For more information please visit www.gov.bc.ca/homeownergrant.

Utility Charges

Utility bills are sent at the beginning of February each year.

Change of Address

If the mailing address on your Property Tax bill is incorrect, please complete and submit the Change of Address Area 10, Jurisdiction 301 form directly to BC Assessment.

It is important to keep your address current for property assessment and taxation purposes.

Contact the Tax Office

Phone 604-294-7350
Email tax@burnaby.ca
Fax 604-294-7153
Address
Tax Office, Revenue Services
First floor of City Hall
4949 Canada Way
Burnaby, BC  V5G 1M2
Hours
Monday-Wednesday, 8:00 AM-4:45 PM
Thursday, 8:00 AM-8:00 PM
Friday, 8:00 AM-4:45 PM