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Property Taxes & Utilities

2020 Property Taxes

2020 Property Tax information will be available on the My Property Portal on May 19. If you receive your notice by mail, it should arrive by the first week of June. 

City council is aware of the financial stress the pandemic has placed on Burnaby residents and businesses, and has taken measures to lower the property tax rate increase to 1.75% for 2020. The reduced property tax rate increase will be achieved through a delay in hiring and deferral of projects due to the current circumstances, without affecting services to residents.

2020 Deferment Program

NEW for 2020! The BC government is making it easier to apply for the property tax deferment program. BC residential property owners can now apply for property tax deferment on their principal residence online. Visit

Payment Options

To save time and practice physical distancing, property owners can pay online through the City of Burnaby’s My Property Portal. The portal allows you to:

  • Claim your Home Owner Grant
  • View your balance
  • Pay online by credit card (a non-refundable 1.75 per cent convenience fee will apply)
  • Or you can pay online at your financial institution 

View more payment options »

My Property Portal

Access your Burnaby utility charges and property tax information all in one place. View your balances, payments, receive notices and bills via email and more!

Property Tax

Property Tax bills are sent at the end of May each year.

Home Owner Grant

The process to claim the Home Owner Grant online has changed. You must first create / log in to your My Property account. 

Utility Charges

Utility bills are sent at the beginning of February each year.

Change of Address

If the mailing address on your Property Tax bill is incorrect, please complete and submit the Change of Address Area 10, Jurisdiction 301 form directly to BC Assessment.

It is important to keep your address current for property assessment and taxation purposes.

Contact the Tax Office

Phone 604-294-7350
Fax 604-294-7153
Tax Office, Revenue Services
First floor of City Hall
4949 Canada Way
Burnaby, BC  V5G 1M2
Monday-Wednesday, 8:00 AM-4:45 PM
Thursday, 8:00 AM-8:00 PM
Friday, 8:00 AM-4:45 PM