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COVID-19 Impacts in Burnaby

  • View updates on impacts to Burnaby programs, services and facilities 
  • To report a business that is not in compliance with current provincial health orders, please email covid19@burnaby.ca
  • Questions on how COVID-19 impacts Burnaby programs, services and facilities?
    Read our Frequently Asked Questions, phone our call centre at 604-294-7878, 9am-4pm, Monday-Friday (closed statutory holidays), or email covid19@burnaby.ca
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City Hall In-Person Visits Suspended Until Further Notice

Due to the COVID-19 pandemic in-person visits to City Hall are suspended until further notice. Learn more »

Payment Options

To save time and practice physical distancing, property owners can pay online through the City of Burnaby’s My Property Portal. The portal allows you to:

  • View your balance
  • Pay online by credit card (a non-refundable 1.75 per cent convenience fee will apply)
  • Or you can pay online at your financial institution 

View more payment options »

Contact the Tax Office

Phone 604-294-7350
Email tax@burnaby.ca
Fax 604-294-7153
Address
First floor of City Hall
4949 Canada Way
Burnaby, BC  V5G 1M2
Hours
Monday-Friday, 8:00 AM-4:45 PM

About the Tax Office

The Tax Office is responsible for the billing and collection of utilities, garbage disposal fees, and property taxes. We also collect taxes for other authorities including Provincial Schools, Translink, Metro Vancouver, Municipal Finance Authority and BC Assessment. The office also provides central revenue receipting services for the City. The Tax Office is part of the Revenue Services division with the Finance Department.