COVID-19 Impacts in Burnaby

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Contact Us

Payment Options

To save time and practice physical distancing, property owners can pay online through the City of Burnaby’s My Property Portal. The portal allows you to:

  • Claim your Home Owner Grant
  • View your balance
  • Pay online by credit card (a non-refundable 1.75 per cent convenience fee will apply)
  • Or you can pay online at your financial institution 

View more payment options »

Please do not visit if you are sick

If you are experiencing any cough, fever or other respiratory symptoms or believe you may have been exposed to COVID-19 or any other respiratory illness, please do not enter our facility for the protection of our customers and employees. 

If you have any questions, please call a healthcare provider or 8-1-1.

Contact the Tax Office

Phone 604-294-7350
Fax 604-294-7153
First floor of City Hall
4949 Canada Way
Burnaby, BC  V5G 1M2
Monday-Wednesday, 8:00 AM-4:45 PM

About the Tax Office

The Tax Office is responsible for the billing and collection of utilities, garbage disposal fees, and property taxes. We also collect taxes for other authorities including Provincial Schools, Translink, Metro Vancouver, Municipal Finance Authority and BC Assessment. The office also provides central revenue receipting services for the City. The Tax Office is part of the Revenue Services division with the Finance Department.