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Utility Charges

New for 2019

Your Utility Notice must be paid in full by March 15 to be eligible for the discounted amount. Partial utility payments are not eligible for the discount. Unpaid charges will no longer be added to your Property Tax Notice. Instead, you will receive a separate notification later in the year.

The City is changing how utility fees and property taxes are billed and collected. For 2019, the Sewer Parcel Tax will appear on your Property Tax Notice in May, along with general tax and taxes collected on behalf of other authorities. It will no longer be collected in March, with Utilities.

Important Date 2019

March 15

  • Annual Water Charge due
  • Annual Sewer Use Charge due
  • Cross Connection Device Charge due
  • Residential Garbage Toter Fee due
My Property Portal

My Property Portal

NEW! View your balances, payments, receive notices and bills via email and more!

How To Pay

How To Pay

Several options are available for paying your bill by the due date to avoid penalties.

How Rates and Fees are Calculated

Understanding Your Bill

2019 Sewer Parcel Tax Changes

In order to provide property owners with more time to pay, the City is changing how utility fees and property taxes are billed and collected. For 2019, the Sewer Parcel Tax will appear on your Property Tax Statement in May, along with general tax and taxes collected on behalf of other authorities. It will no longer be collected in March, with Utilities.

Your Utility Notice will consist of up to four items:

  • Annual Water Charge
  • Annual Sewer Use Charge
  • Cross Connection Device Charge
  • Residential Garbage Toter Fee

Change of Address

If the mailing address on your Property Tax bill is incorrect, please complete and submit the Change of Address Area 10, Jurisdiction 301 form directly to BC Assessment.

It is important to keep your address current for property assessment and taxation purposes.

Contact the Tax Office

Phone 604-294-7350
Email tax@burnaby.ca
Fax 604-294-7153
Address
First floor of City Hall
4949 Canada Way
Burnaby, BC  V5G 1M2
Hours
Monday-Wednesday, 8:00 AM-4:45 PM
Thursday, 8:00 AM-8:00 PM
Friday, 8:00 AM-4:45 PM