Close

City of Burnaby actions on COVID-19

View updates on impacts to Burnaby programs, services and facilities.

Questions about City services, programs and facilities? Phone our call centre at 604-570-3800, 8am-6pm daily, or email covid19@burnaby.ca

 > Home > City Services > Property Taxes & Utilities > Utility Charges

City Services

Was this page helpful? Yes | No

Utility Charges

2020 Utility Notice

2020 Utility Notices will be mailed in early February. To be eligible for the discounted amount, all fees must be paid in full on or before Monday, March 16, 2020, whether or not you have received a bill. Payments received after this date will not be eligible for the discounted amount.

Important Date: March 16, 2020

  • Annual Water Charge Due
  • Annual Sewer Charge Due 
  • Cross Connection Device Charge Due 
  • Residential Garbage Toter Fee Due 
My Property Portal

My Property Portal

View your balances, payments, receive notices and bills via email and more!

How To Pay

How To Pay

Several options are available for paying your bill by the March 16 due date to be eligible for the discounted amount. 

Understanding Your Bill

Your Utility Notice will consist of up to four items:

  • Annual Water Charge
  • Annual Sewer Use Charge
  • Cross Connection Device Charge
  • Residential Garbage Toter Fee

2020 Utility Fees

Supplementary Utility Fees for Secondary Suites

All owners of single- and two-family homes in Burnaby are required to fill out a declaration indicating whether or not they are renting out their home or a suite on the property. The Supplementary Utility Fees Declaration form was mailed to single- and two-family homes in October 2019. Complete the declaration form »

This is an annual declaration, however if there is a change in the rental status of the property, a new declaration must be submitted within 30 days of the change.

If you rent out your home and do not live on the premises, you are also now required to purchase a House Rental Licence instead of paying additional utility fees. Learn more »

Frequently Asked Questions

Change of Address

If the mailing address on your Property Tax bill is incorrect, please complete and submit the Change of Address Area 10, Jurisdiction 301 form directly to BC Assessment.

It is important to keep your address current for property assessment and taxation purposes.

Contact the Tax Office

Phone 604-294-7350
Email tax@burnaby.ca
Fax 604-294-7153
Address
Tax Office, Revenue Services
First floor of City Hall
4949 Canada Way
Burnaby, BC  V5G 1M2
Hours
Monday-Wednesday, 8:00 AM-4:45 PM
Thursday, 8:00 AM-8:00 PM
Friday, 8:00 AM-4:45 PM