> Home > City Services > Property Taxes & Utilities > Utility Charges

City Services

Was this page helpful? Yes | No

Utility Charges

Supplementary Utility Fees Declaration Form

Starting in October, owners of single- and two-family homes in Burnaby will be asked to fill out a declaration indicating whether or not they are renting out their home or any suite on the property. The deadline to return the form is November 30, 2019. Complete the Declaration Form » 
(Please note: apple device users must have Adobe Acrobat Reader installed to complete this fillable form. This app is available via the app store.)

For 2020 the new declaration will also address those homeowners who rent out their home and do not live on the premises. Instead of additional utility fees, homeowners renting out the home will be required to pay a similar fee, by purchasing a House Rental Business Licence. The licence fee will be $570 – equivalent to the utility fee charged to homeowners with rental suites. Learn more »

If there is a change in the rental status of the property, a new declaration must be submitted within 30 days of the change.

View our frequently asked questions for more information. For additional assistance, please email secondarysuites@burnaby.ca or call the Tax Office at 604-294-7350.

My Property Portal

My Property Portal

NEW! View your balances, payments, receive notices and bills via email and more!

How To Pay

How To Pay

Several options are available for paying your bill by the March 15 due date to avoid penalties.

New for 2019

Your Utility Notice must be paid in full by March 15 to be eligible for the discounted amount. Partial utility payments are not eligible for the discount. Unpaid charges will no longer be added to your Property Tax Notice. Instead, you will receive a separate notification later in the year.

The City is changing how utility fees and property taxes are billed and collected. For 2019, the Sewer Parcel Tax will appear on your Property Tax Notice in May, along with general tax and taxes collected on behalf of other authorities. It will no longer be collected in March, with Utilities.

Important Date: March 15, 2019

  • Annual Water Charge due
  • Annual Sewer Use Charge due
  • Cross Connection Device Charge due
  • Residential Garbage Toter Fee due

Understanding Your Bill

2019 Sewer Parcel Tax Changes

In order to provide property owners with more time to pay, the City is changing how utility fees and property taxes are billed and collected. For 2019, the Sewer Parcel Tax will appear on your Property Tax Statement in May, along with general tax and taxes collected on behalf of other authorities. It will no longer be collected in March, with Utilities.

Your Utility Notice will consist of up to four items:

  • Annual Water Charge
  • Annual Sewer Use Charge
  • Cross Connection Device Charge
  • Residential Garbage Toter Fee

How Rates and Fees are Calculated

Supplementary Utility Fees for Secondary Suites

Change of Address

If the mailing address on your Property Tax bill is incorrect, please complete and submit the Change of Address Area 10, Jurisdiction 301 form directly to BC Assessment.

It is important to keep your address current for property assessment and taxation purposes.

Contact the Tax Office

Phone 604-294-7350
Email tax@burnaby.ca
Fax 604-294-7153
Address
Tax Office, Revenue Services
First floor of City Hall
4949 Canada Way
Burnaby, BC  V5G 1M2
Hours
Monday-Wednesday, 8:00 AM-4:45 PM
Thursday, 8:00 AM-8:00 PM
Friday, 8:00 AM-4:45 PM