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No Smoking in Parks, Trails & Green Spaces | No Charcoal Barbeques in Parks

Due to the dry weather and heat that could result in fire hazards, the City of Burnaby advises all park users that there is NO SMOKING permitted in the Burnaby parks, trails and green spaces.

Charcoal barbeques in City of Burnaby parks and beaches are prohibited. At this time, only propane gas barbeques are permitted. Please check the city’s website for updates on whether all types of barbequing will be banned if conditions worsen.

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Our City Hall

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Contacts & Location

City Directory

Access the City Directory to locate department contact numbers:
  • Animal Shelter (B.C.S.P.C.A) - 604-291-7201
  • Business Licences - 604-294-7320
  • Building Permits - 604-294-7130
  • Careers - 604-294-7303
  • Cashier - 604-294-7358
  • Catch Basin Cleaning - 604-294-7460
  • Citizen Support Services - 604-294-7980
  • Clerk's Office - 604-294-7290
  • Ditch Cleaning - 604-294-7460
  • Dog Licences - 604-294-7320
  • Engineering - 604-294-7460
  • Environmental:
    General Inquiries - 604-294-7460
    Emergencies / After Hours - 604-294-7200
  • Finance - 604-294-7362
  • Fire - 604-294-7195
  • Garbage Collection - 604-294-7210
  • Human Resources - 604-294-7303
  • Information Technology Help Desk - 604-294-7939
  • Library, Administration - 604-436-5427
  • Licence - 604-294-7320
  • Local Area Services - 604-294-7478
  • Manager's Office - 604-294-7110
  • Mayor's Office - 604-294-7340
    mayor@burnaby.ca
  • Noise Control:
    General Inquiries (Office Hours) - 604-294-7460
    After Hours (Residential Noise) - 604-294-7922
    After Hours (Commercial, Industrial, Construction Noise) - 604-294-7200
  • Parking Violators:
    Inquiries - 604-570-3660
    After Hours - 604-294-7922
  • Parks, Recreation and Cultural Services - 604-294-7450
  • Patching Potholes - 604-294-7460
  • Payroll - 604-294-7367
  • Planning:
    General Planning Information and Zoning - 604-294-7400
    Long Range Planning - 604-294-7420
  • Printshop - 604-294-7365
  • Property Tax:
    Inquiries - 604-294-7350
    Fax Line - 604-294-7153
  • Public Library:
    Library Hours Open - 604-436-3724
    Information and Reference - 604-436-5400
  • Public Works - 604-294-7221
  • Purchasing - 604-294-7370
  • RCMP Switchboard - 604-294-7922
  • Recycling & Green Bin
    Inquiries - 604-294-7972
    After Hours - 604-294-7200

    Eco-Centre
    4855 Still Creek Drive (west of Douglas Road)
    Open 7 days per week, except Statutory Holidays
    8:00 AM to 4:00 PM
  • Sanitation - 604-294-7210
  • Street Lighting and Traffic Signals:
    Inquiries - 604-294-7440
    Emergency / After Hours - 604-294-7200
  • Street Sweeping:
    Inquiries - 604-294-7210
    Emergency / After Hours - 604-294-7200
  • Tax - 604-294-7350
  • Telephone Device for the Deaf - 604-294-7955
  • Traffic Signs:
    Inquiries - 604-294-7440
    Emergency / After Hours - 604-294-7200
  • Vision Obstructions at Intersections - 604-294-7440
  • Water Pollution Control:
    Inquiries - 604-294-7460
    Emergency / After Hours - 604-294-7200

City Hall Location

4949 Canada Way
Burnaby, BC, Canada
V5G 1M2
604-294-7944

City Hall Hours

Monday-Wednesday 8:00 AM - 4:45 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 4:45 PM

Emergency Contacts

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Emergency Contacts

Emergency
8:00 AM - 4:45 PM
Emergency
After Hours
Non-Emergency
Police (RCMP) 911 911 604-294-7922
Fire Department 911 911 604-294-7190
Ambulance 911 911 -
Burnaby Emergency Program Office 604-294-7097 -

getprepared
@burnaby.ca

Emergency Social Services (ESS) 604-570-ESSB (3772) 604-570-ESSB (3772) 604-570-ESSB (3772)
Environmental Emergencies 604-294-7200 604-294-7200 604-294-7460
Ministry of Transportation 604-527-2221 - 604-527-2221
Parks, Recreation & Cultural Services 604-294-7450 604-294-7200 604-294-7450
Roads 604-294-7200 604-294-7200 604-294-7460
Sewer 604-294-7200 604-294-7200 604-294-7460
Speeders 604-294-7922 - 604-294-7922
Water 604-294-7200 604-294-7200 604-294-7460