Access and Inclusion

We're committed to providing accessible, inclusive and meaningful programs, services and opportunities for everyone in the community.

By removing barriers and creating a welcoming environment, we ensure all our citizens can safely and fairly access City spaces, programs, employment opportunities and services.

The City of Burnaby Access Advisory Committee has been operating in a variety of forms since the late 1980s. In 2021, in alignment with the Accessible BC Act, the Committee was established as an advisory body of Council. In addition, an accessibility public feedback form was implemented, and an Accessibility Plan is currently being developed. 

The Access Advisory Committee advises Council on improving access and inclusion for community members with disabilities.

The committee is comprised of 9 members, including 3 Council representatives and 6 resident representatives. Their mandate focusses on:

  • Assisting in identifying accessibility and inclusion barriers for individuals within the community or those interacting with the organization.
  • Recommending ways to remove and prevent any identified barriers.
  • Advising on the development of an organizational accessibility plan.
  • Creating a mechanism for public feedback on accessibility.

We are committed to ensuring accessibility for all and are actively working on a city-wide Accessibility Plan. We will keep you informed with updates as we continue to enhance accessibility in our community.

Accessibility feedback form

The City is dedicated to improving accessibility in our community and welcomes your comments, concerns and suggestions through our feedback form. You can use the form to report accessibility barriers and provide general feedback on accessibility.

Accessibility feedback form

If you have further inquiries or feedback, contact us at [email protected] or call 604-294-7421.

Adapted activities

You can participate in a variety of activities throughout the City. If you or a person in your care need activity-related information, special assistance, equipment or services, contact Access Coordinator, Laura McGrath for more information:

Phone: 604-294-7904
Email: [email protected]

The program supervisor will take you through the registration process, ensuring you complete the proper safety forms. They can also suggest the best equipment to make your session safe, fun and easy to join in.

1:1 support for children and youth

Burnaby camps have a separate activity to register in for 1:1 support. Burnaby provides 1:1 support staff for up to 4 weeks per year per participant. Access staff help create activity adaptations, support participants with any anxiety or sensory needs and aid in behavior management. After registering, our Access Coordinator will contact you to discuss the support needed for your camper. 

Please note: we are unable to provide personal care such as assistance with toileting, administering medication and changing.

Please bring an attendant, caregiver, or family member if you require personal care support with changing, transferring, washroom assistance or administration of medication. Staff may be available to help with participation and provide minimal support to some participants. As always, our team is happy to work with you to discuss the best options for participating.

FAIR Play Program

The City of Burnaby is committed to providing equitable access to parks, recreation and culture for all residents, regardless of financial circumstances. Burnaby's FAIR Play Program supports Burnaby residents in financial need.

Was this page useful?