Access and Inclusion

We're committed to providing accessible, inclusive and meaningful programs, services and opportunities for everyone in the community.

By removing barriers and creating a welcoming environment, we ensure all our citizens can safely and fairly access City spaces, programs, employment opportunities and services.

The City of Burnaby Access Advisory Committee has been operating in a variety of forms since the late 1980s. In 2021, in alignment with the Accessible BC Act, the Committee was established as an advisory body of Council. In addition, an accessibility public feedback form was implemented, and an Accessibility Plan is currently being developed. 

The Access Advisory Committee advises Council on improving access and inclusion for community members with disabilities.

The committee is comprised of 9 members, including 3 Council representatives and 6 resident representatives. Their mandate focusses on:

  • Assisting in identifying accessibility and inclusion barriers for individuals within the community or those interacting with the organization.
  • Recommending ways to remove and prevent any identified barriers.
  • Advising on the development of an organizational accessibility plan.
  • Creating a mechanism for public feedback on accessibility.

We are committed to ensuring accessibility for all and are actively working on a city-wide Accessibility Plan. We will keep you informed with updates as we continue to enhance accessibility in our community.

Accessibility feedback form

The City is dedicated to improving accessibility in our community and welcomes your comments, concerns and suggestions through our feedback form. You can use the form to report accessibility barriers and provide general feedback on accessibility.

Accessibility feedback form

If you have further inquiries or feedback, contact us at [email protected] or call 604-294-7421.

Adapted activities

Our adapted activities enable children, youth and adults with physical and/or developmental disabilities to join in, get social and get active in safe spaces that are welcoming, respectful and supportive.

New! As part of the City’s ongoing commitment to accessibility and inclusion, our Access Services team is excited to introduce a new registration process for day camps starting January 2, 2025. Families can now register for the date they want to attend, rather than the specific activity. The Access Services team will connect with individuals to determine a camp location. Learn more  on our Adapted Activities webpage.

FAIR Play Program

The City of Burnaby is committed to providing equitable access to parks, recreation and culture for all residents, regardless of financial circumstances. Burnaby's FAIR Play Program supports Burnaby residents in financial need.

Mobility, Access and Participation (MAP) Research Partnership

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The City of Burnaby has been a participant in the Mobility, Access and Participation (MAP) Research Partnership since 2019. The project works with community organizations and municipalities to address community-driven research questions to help build accessible communities. MAP academic partners include Simon Fraser University, the University of British Columbia and Université Laval with funding from the Social Sciences and Humanities Research Council of Canada. Burnaby has been involved with a number of MAP sub-projects including Project Sidewalk and the Stakeholders Walkability/Wheelability Audit in Neighbourhoods (SWAN), both of which focus on improving the pedestrian environment from an accessibility perspective. As part of this work an educational video has been developed featuring members of the City’s Access Advisory Committee.

Since 2021 Burnaby’s participation has been supported via the Civic Innovation Lab. The Lab was co-founded by Simon Fraser University and the City of Burnaby to find fresh solutions to challenges and issues affecting cities, from building inclusive communities to addressing the impacts of climate change.

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