You can also download Burnaby’s collection app on your mobile device to get weekly collection reminders—you will also get seasonal updates (e.g. snowfall impacts), recycling tips and event information.
On collection day
Follow the steps below for hassle-free collection:
Set it out
Set out your recycling, green bin and garbage in your lane or street by 7 am on the collection day—not the night before.
If you live in a designated bear area, you must set your bins out between 5:30 am-7 am on collection day.
Place your containers in a way that the arrows on the lid point towards the lane or street and the handles face your property.
Place your containers so that there's at least 1 metre (3 feet) of space on all sides and 3 metres (10 feet) of clearance above.
Bring it back inside
Bring all your containers back inside your property and secure them by 8 pm on collection day.
Keep it clean
Keep your bins clean by rinsing them weekly with mild soap or a vinegar/water mix—pour soapy water onto the grass or gravel, not down outdoor drains.
Keep track of your containers
- For easy recognition, write your address with a permanent marker in the white space provided.
- You can also write down the unique serial number on the front of your container.
Missing or damaged garbage or green bin?
Please call 604-294-7972.
Need a new blue/grey box or yellow bag?
You can pick up replacement blue or grey boxes and yellow bags—1 per customer—at the Eco-Centre.