City Hall Complex Closing Early on October 21

Posted October 21, 2019

Burnaby City Hall, the West Building and Civic Offices at Deer Lake Centre are closing at 4:00 PM today in order to provide staff at these locations the allotted required time to vote in the Federal election. We apologize for any inconvenience.

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Bylaw Enforcement

City Updates Rules on Election Signs and Other Temporary Signs

Temporary Election Signs are permitted to go up when the election period begins, but must come down within four days after voting day. Learn more »

To report an election sign for bylaw enforcement, please complete our online form or phone 604-294-7388.

The City uses a variety of enforcement options to achieve bylaw compliance. This action can range from requests for voluntary compliance to ticketing and court orders.

Our City Hall

Making a Complaint

Individuals are asked to include their name, address and phone number with their complaint. This information is protected according to the Freedom of Information and Protection of Privacy Act. It will only be shared when required by the Act -- if your complaint is part of a legal case, audit or similar process.

Once you have submitted your report, the City will initiate an investigation and bylaw enforcement as necessary. Contact the City to report your concerns:

Business licence

Licensing Concerns

  • Property use
  • Unsightly premises
  • Business regulation
  • Unlicenced businesses
Find out more »
graffiti solution

Graffiti Concerns

  • Call our Anti-Graffiti Hotline
  • Fill out our Online Form

Road Concerns

  • View, Sidewalk and Lane Obstructions
  • Blocked roadways or walkways

Animal and Pet Concerns

  • Barking dogs
  • Neglected and abused pets
  • Dog bites
parking meter

Parking Concerns

  • Illegal parking
  • Parking on your property
  • Pay a ticket

Noise Bylaw

Noise Concerns

  • Residential noise (party/stereo/ band)
  • Construction and commercial noise 
  • Vehicle alarms

Find out more »

  • Bylaws

    Burnaby BylawsMoreLook through this directory of all City Bylaws online.
  • Adjudication Process

    Bylaw AdjudicationMoreHow to dispute a parking ticket or bylaw violation notice.
  • Pay A Ticket

    parking meterMorePay your parking ticket or bylaw violation notice online.