February 19: Planned Outage of Websites and Online Services for Maintenance

Posted February 17, 2017

On Sunday, February 19 from 6:00-11:00 AM, the following websites and online services will not be available while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.

  • WebReg - program registration for recreation and arts activities
    (Additional planned outage takes place Sunday, February 19 from 10:00 PM until 2:00 PM Monday, February 20)
  • eAgenda - agendas, minutes, reports for Council, Board, Committee and Commission meetings
  • Dog Licences - renewals  
  • Portal Login - for tenants of city owned properties and city employees
    (This service will be restored at 8:00 AM Monday, February 20)
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Bylaw Enforcement

The City uses a variety of enforcement options to achieve bylaw compliance. This action can range from requests for voluntary compliance to ticketing and court orders.

Our City Hall

Making a Complaint

Individuals are asked to include their name, address and phone number with their complaint. This information is protected according to the Freedom of Information and Protection of Privacy Act. It will only be shared when required by the Act -- if your complaint is part of a legal case, audit or similar process.

Once you have submitted your report, the City will initiate an investigation and bylaw enforcement as necessary. Contact the City to report your concerns:

Business licence

Licensing Concerns

  • Property use
  • Unsightly premises
  • Business regulation
  • Unlicenced businesses
Find out more »
graffiti solution

Graffiti Concerns

  • Call our Anti-Graffiti Hotline
  • Fill out our Online Form

Road Concerns

  • View, Sidewalk and Lane Obstructions
  • Blocked roadways or walkways

Animal and Pet Concerns

  • Barking dogs
  • Neglected and abused pets
  • Dog bites
parking meter

Parking Concerns

  • Illegal parking
  • Parking on your property
  • Pay a ticket

Noise Bylaw

Noise Concerns

  • Residential noise (party/stereo/ band)
  • Construction and commercial noise 
  • Vehicle alarms

Find out more »

  • Bylaws

    Burnaby BylawsMoreLook through this directory of all City Bylaws online.
  • Bylaw Adjudication

    Bylaw AdjudicationMoreFind out more on the new dispute process.
  • Pay a Bylaw Violation Notice

    parking meterMore Pay your bylaw violation notice online.