December 17: Planned Outage of Websites and Online Services for Maintenance

Posted December 15, 2017

On Sunday, December 17 from 2:00-11:00 AM, the following websites and online services will not be available while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.

  • Home Owner Grant - claim online 
  • WebReg - program registration for recreation and arts activities
  • eAgenda - agendas, minutes, reports for Council, Board, Committee and Commission meetings
  • BurnabyMap - interactive mapping application
  • Dog Licences - renewals
  • Portal Login - for tenants of city owned properties and city employees
 > Home > City Services > Water & Sewers

City Services

Was this page helpful? Yes | No

Water & Sewers

The steps we take to maintain our water system help provide Burnaby with quality drinking water.  We are proud of our water, sewer and sanitation services, water conservation and clean water initiatives. 

You can learn more about our department through Public Works at City Hall, or visit our Frequent Asked Questions for help.

Did you know?

  • As of 2011, the City operates and maintains 724 km of water main, 3,330 hydrants and 35,000 water services
  • The Greater Vancouver Water District (GVWD) supplies water to the City for distribution. The GVWD owns and operates the Capilano, Seymour and Coquitlam reservoirs. The majority of water supplied to Burnaby is from the Capilano and Seymour reservoirs, which is treated through Seymour-Capilano Filtration Plant.
Water Conservation

Water Conservation Tools

Tap into water conservation.

Find out more »

Water Pressure Changes

Water Pressure Changes

Is your water pressure too low or high?

Find out more »
Storm & Sanitary Sewers

Storm & Sanitary Sewers

Read more on sewer separation and maintenance.

Find out more »

Watering Restrictions

Watering Restrictions

When can you water your lawn?

Find out more »

Drinking Water

Drinking Water

Learn where our clean water comes from.

Find out more »



Protect your home from flood damage.

Find out more »

Watermain Flushing Program

The City's Engineering Department has an annual program of flushing and cleaning Watermains.

This activity may cause pressure fluctuations, some discoloration and sediment in the water supply reaching your home or business. These conditions should be of short duration and do not pose a health hazard.

If your water appears discoloured after our crews have finished flushing, clear your water by running a cold water tap in your bathtub to avoid clogging screens in your faucets.

If you have questions or specific concerns, please contact the Engineering Department at 604-294-7221.

Current Watermain Flushing

Flushing in effect: Lake City Zone
From: North Rd.  to  Camrose Dr.
From: Broadway  to  Government St.

Lake City Zone

  • Lawn Watering Restrictions

    Watering RestrictionsMoreRestrictions in effect May 15-October 15. What's your watering day?
  • Engineering Permits

    Public Works - WaterMoreFind out who to contact and how to get a permit.
  • Historic Infrastructure Video

    imageMoreWatch a timeline installation of infrastructure throughout the city.
Department Contacts