Easy Ways to Register
WebReg
Online registration using WebReg, 24 hours a day, seven days a week.
Do you know your Family PIN?
To register for programs using WebReg, you must have a Family Personal Identification Number (PIN).
If you do not know your Family PIN or have not registered using our online Webreg before, please visit or call any recreation facility during regular business hours.
In Person
Visit the recreation facility of your choice, you do not have to visit the same facility as that the activity takes place.
By Phone
Have your VISA, MasterCard or American Express number, plus the Card Verification Value (CVV) digits and expiry date ready. Phone-in registration hours vary from location to location.
- Registration Fees
Course fees must be paid when you register.
We accept cash, VISA, MasterCard, American Express, debit card or personal cheques (make cheques payable to the City of Burnaby). A $35.00 charge will be applied to all dishonoured cheque and credit card payments.
Prices for courses do not include taxes. Taxes are added at the time of payment, where applicable.
- 55+ Membership Fees
To take part in the 55+ activities, you need to purchase a membership to our 55+ Centres. You can use the single centre fee if you usually take part in activities in only one centre, or you can use the multi-centre fee if you enjoy taking part in activities in more than one centre. If you’re a Burnaby citizen 90 years + please contact your local 55+ Centre regarding a lifetime membership. Note that many classes are open to non-members for a slightly higher fee.
Single Centre: $19.30 per year
Multi-centre: $48.25 per year
- Cancellations & Refunds
Cancellations
Classes may be cancelled if under-enrolled. Decisions about course cancellation are made up to one week prior to the start date, so please register early to avoid disappointment! If your class is cancelled, you will be issued a refund.
Refund Guidelines
A full refund is granted if a class is cancelled or if you request a refund at least seven days before the start of the class. If a refund is requested less than seven days before class start, the cost of one session is deducted. After classes have started, refunds are prorated according to the number of sessions remaining. No refunds are granted after the final session has started.
For most one-day classes, a refund is given only when requested at least seven days in advance of the class date. Refunds requested on the day of the class or after class completion cannot be granted. There maybe exceptions to these guidelines. In some cases, these exceptions are noted in the individual descriptions of courses and activities. Please check your receipt.
Bus Trip Refunds (55+)
The last day for refunds is one full week before the trip date unless stated otherwise. View the current 55+ Bus Trip Guide »
