Registration Information

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Easy Ways to Register

WebReg
Online registration using WebReg, 24 hours a day, seven days a week.

In Person
Visit the recreation facility of your choice, you do not have to visit the same facility as that the activity takes place.

By Phone
Have your VISA, MasterCard or American Express number and expiry date ready. Phone-in registration hours vary from location to location.

• Registration Fees
  
  

  Course fees must be paid when you register.

  We accept cash, VISA, MasterCard, American Express, debit card or personal cheques (make cheques payable to the City of Burnaby). A $30.00 charge will be applied to all dishonoured cheque and credit card payments.

  Prices for courses do not include taxes. Taxes are added at the time of payment, where applicable.

• 55+ Membership Fees
  
  

  To take part in the 55+ activities, you need to purchase a membership. You can use the single centre fee if you usually take part in activities in only one centre, or you can use the multi-centre fee if you enjoy taking part in activities in more than one centre. If you’re a Burnaby citizen 90 years + please contact your local 55+ Centre regarding a lifetime membership. Note that many classes are open to non-members for a slightly higher fee.

  Single Centre: $18.50 per year
  Multi-centre: $44.40 per year

• Cancellations & Refunds

  Cancellations

  Classes may be cancelled if under-enrolled. Decisions about course cancellation are made up to one week prior to the start date, so please register early to avoid disappointment! If your class is cancelled, you will be issued a refund.

  Refund Guidelines

  A full refund is granted if a class is cancelled or if you request a refund at least seven days before the start of the class. If a refund is requested less than seven days before class start, the cost of one session is deducted. After classes have started, refunds are prorated according to the number of sessions remaining. No refunds are granted after the final session has started.

  For most one-day classes, a refund is given only when requested at least seven days in advance of the class date. Refunds requested on the day of the class or after class completion cannot be granted. There maybe exceptions to these guidelines. In some cases, these exceptions are noted in the individual descriptions of courses and activities. Please check your receipt.

  Bus Trip Refunds (55+)

  Most trip descriptions list a refund cut-off date. However, full refunds can sometimes be granted up to 24 hours before the trip.