City of Burnaby actions on COVID-19

View updates on impacts to Burnaby programs, services and facilities.

Questions about City services, programs and facilities? Read through our Frequently Asked Questions, phone our call centre at 604-570-3800, 8am-6pm daily, or email

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Virtual City Hall

On this page, community members, residents, businesses and visitors can find information and access to a broad range of services. Get direction for your project or construction work, contact us with bylaw, permit and licensing questions, keep up to date with Public Safety, and learn about the policies, projects and initiatives that make Burnaby a great place to live.

Closed Until Further Notice

Effective Wednesday, March 18, 2020 all City of Burnaby public facilities will be closed until further notice. View list

City Hall will serve the public on an appointment-only basis in order to assist with social distancing during the COVID-19 crisis. Residents are advised to do business online, by phone or delay non-essential business until a later date.

All other services remain operational including the RCMP main detachment and local fire halls.

  • Recent News

    We welcome your thoughts on the 2019 Annual Municipal Report

    Please submit your comments on the 2019 Annual Municipal Report by Thursday, April 23, 2020.
    Changes at Burnaby parks and increased patrols to aid public safety

    With the likelihood that Burnaby parks will be busier during Easter long weekend, residents are encouraged to make responsible choices and to continue to practice physical distancing.
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    • Infrastructure Capital Plan

      Infrastructure Capital Plans

      Learn about the improvements and construction planned for roads, water, sewers, drainage and lighting. Take a tour of the different projects around the city! 2020 Construction »

    • Burnaby Central Park

      Community Plans, Economic, Social and Environmental Policies and Initiatives

      Read about Burnaby's status as a vibrant and sustainable community facilitating a healthy economy and a respect for the environment. Find out more »

    • Burnaby Garbage Truck

      Curbside Collection Schedule

      Get the curbside collection schedule for single family garbage, yard waste and food scraps collection, available in English and translated into 5 languages.
      Read it here »