Virtual City Hall
On this page, community members, residents, businesses and visitors can find information and access to a broad range of services. Get direction for your project or construction work, contact us with bylaw, permit and licensing questions, keep up to date with Public Safety, and learn about the policies, projects and initiatives that make Burnaby a great place to live.
City Hall In-Person Visits Suspended Until Further Notice
In response to a new order issued by BC’s Public Health Officer on November 7, 2020 to protect public health and address the rising number of COVID-19 cases, the City of Burnaby is restricting public access to City Hall until further notice.
Members of our community are advised to use the following alternatives:
- Do the business online
- Do the business by phone
- Delay non-essential business until a later date
Popular Pages
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Featured Links
Infrastructure Capital Plans
Learn about the improvements and construction planned for roads, water, sewers, drainage and lighting. Take a tour of the different projects around the city! View map »
Community Plans, Economic, Social and Environmental Policies and Initiatives
Read about Burnaby's status as a vibrant and sustainable community facilitating a healthy economy and a respect for the environment. Find out more »
Curbside Collection Schedule
Get the curbside collection schedule for single family garbage, yard waste and food scraps collection, available in English and translated into 5 languages.
Read it here »
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The City has developed a Community Safety Plan to enhance community safety and well-being. It sets the course for the future, with a vision of a safe community for all.
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The City of Burnaby values your feedback. For an opportunity to submit your questions or comments, please use the Feedback Form.
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Burnaby Council Meetings are held on Monday evenings beginning at 6:00 PM in the Council Chamber, Burnaby City Hall, 4949 Canada Way.
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